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Quality Improvement and Quality Culture

Dolmans, D. H. J. M.; Wolfhagen, H. A. P., Scherpbier, A. J. J. A. (2003). From Quality Assurance to Total Quality Management: How Can Quality Assurance Result In Continuous Improvement in Health Professions Education. J Educ for Health, 16(2), 210-217.

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Srinivasan, A.; Kurey, B. Creating a Culture of Quality. Harvard Business Review. April, 2014.

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